Privacy Policy

Effective Date: December 1, 2025

Last Updated: December 8, 2025

INTRODUCTION

LockBox Storage (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your information when you visit our website LockBox-Storage.com, use our services, or interact with us in any way. This Policy does not apply to “offline” activities or activities unrelated to the Policy unless otherwise expressly stated herein.

This website uses integrated software components and services provided by Cubby Enterprises, Inc. for storage unit management, reservations, and customer communications. For information about how Cubby Enterprises, Inc. handles data collected through these integrated services, please see their privacy policy at https://www.cubbystorage.com/privacy-policy.

By using our website or services, you accept and agree to be legally bound by this Policy consent to the collection and use of your information in accordance with this Policy. If you do not agree with this Policy, please do not access or use our services.

INFORMATION WE COLLECT

Depending on how you interact with us, we may collect the following data relating to identified or identifiable individuals and households (“Personally Identifiable Information”):

Audio/Visual Data - Recordings and images e.g. audio files and records, photos, videos, voicemails, call recordings, and the like.
Biographical Data - Data relating to professional and employment history, qualifications, and similar biographic information.
Transaction Data - Data about the services we provide to you and about transactions you make with us.
Contact Data - Identity Data we can use to contact you, such as email and physical addresses, phone numbers, social media or communications platform usernames/handles.
Device Network Data - Browsing history, search history, and information regarding your interaction with a website, application, or advertisement (e.g. the URL of the site from which you came or the one to which you are directed, IP Address, MAC Address, SSIDs, application ID/AdID/IDFA, session navigation history and similar browsing metadata, and other data generated through applications and browsers, including cookies and similar technologies or other device identifiers or persistent identifiers), online user ID, device characteristics (such as browser/OS version), web server logs, application logs, first party cookies, third party cookies, web beacons, clear gifs and pixel tags.
Identifiers such as name, address, email address, telephone number, gender, date of birth, age and/or age range, account login details, e.g. username and password, avatar, or other account handles/usernames.
Profile data, including but not limited to, personal/societal interests, education, preferences, location, and occupation.
Commercial Information - unit size, rental history, payment status, transaction records.
Financial Information - debit or credit card information (processed by third-party payment processors).
Internet or Network Activity - IP Address, browser type, device identifiers, usage logs, aggregate User data.
Communications - chat transcripts, emails, call records.
Geolocation Data - approximate location derived from IP address.
Inferences - preferences and usage patterns derived from interactions with the website.
Sensitive Personally Identifiable Information - Personally Identifiable Information deemed “sensitive” under California or other laws, such as social security, driver’s license, state identification card, or passport number, account log-in and password, financial account, debit card, or credit card number, precise location data, racial or ethnic origin, religious or philosophical beliefs, etc. We collect the following categories of Sensitive Personally Identifiable Information:
“Payment Data” Information such as bank account details, payment card information, including similar data protected as Sensitive Data under applicable law, and relevant information in connection with a financial transaction; and
“Precise Location Data” data from GPS, WiFi signals, or other device technologies to locate you to a precise geolocation;

SOURCES OF INFORMATION WE COLLECT

We collect personal information from various sources, which include:

Information you provide to us, such as when you:
Make a reservation or rent a storage unit;
Create an account on our website;
Contact us with questions or requests;
Sign up for newsletters or promotional materials;
Participate in surveys, contests, or promotional activities; and/or
Make payments or provide billing information.
Data we collect automatically when you visit the website, such as:
IP address and location information;
Browser type and version;
Operating system;
Pages visited and time spent on our website;
Referring website or source;
Device identifiers and characteristics; and/or
Cookies and similar tracking technologies.
Data from Third Parties such as:
Storable, Inc. through their integrated software components;
Payment processors (such as Stripe, Payabli, or other payment services);
Identity verification services;
Marketing partners and lead generation services;
Public records and databases;
Social media platforms (if you interact with us there); and/or
Our website hosting and development partners.
Data we create or infer - We, certain partners, social media companies, and third parties operating on our behalf, create and infer Personally Identifiable Information such as Preference Data or Aggregate Data based on our observations or analysis of other Personally Identifiable Information processed under this Policy, and we may correlate this data with other data we process about you.

HOW WE USE YOUR INFORMATION

Any collected Personally Identifiable Information will only be used in direct conjunction with your account and website needs. We will not sell or intentionally distribute Personally Identifiable Information to any sources outside of LockBox Storage. We use information about you for the following general purposes:

Provide services and products;
Communicate with you in general;
Process rental agreements and reservations;
Manage your storage unit account;
Process payments and billing;
Provide customer support;
Send rental confirmations and updates;
Provide important notices about your account or our services;
Send promotional materials and special offers (with your consent);
Respond to your inquiries and requests;
Solicit information from you and conduct customer satisfaction surveys;
Improve our products, website, and services;
Analyze usage patterns and customer preferences;
Conduct market research and analytics;
Ensure compliance with legal and regulatory requirements;
Personalize your experience on our website;
Display relevant advertisements;
Measure the effectiveness of our marketing campaigns;
Resolve disputes or troubleshoot problems;
Prevent potentially prohibited or illegal activities;
Enforce our Terms of Use;
Communicate with customers regarding accounts, services and support;
Communicate with potential customers to invite them to join LockBox Storage;
Add users and send notifications related to the service;
Track website usage, to determine which areas of the website are most popular; and to enhance the website for visitors;
Manage, improve, enhance and maintain the website’s functionality;
Provide more relevant services to users;
Comply with legal and regulatory obligations; and
As otherwise described to you at the point of collection.

HOW WE SHARE YOUR INFORMATION

We may contract with third-party vendors to provide services for us, including, but not limited to maintaining the website, mailing lists, collecting payments, and delivering information and services to customers. These third-party vendors have access to and may collect Personally Identifiable Information you provided to us only as needed to perform their functions and are not permitted to share or use the information for any other purpose

We may share your information with:

Service Providers

Cubby Enterprises, Inc.: Provides integrated software components for storage unit management, reservations, and customer communications.
Twilio: Provides text messaging and voice communication services. When you provide your phone number, we share it with Twilio along with message content to deliver communications to you.
Website hosting provider: hosts and maintains our website infrastructure.
Payment processors: To process payments and prevent fraud.
Identity verification services: To verify your identity and prevent fraud.
Other communication services: May include additional providers for voice calls, email delivery, and push notifications.
IT and security providers: To maintain and secure our systems.
Legal and professional advisors: Including attorneys and accountants.

Business Partners

Marketing partners: To provide relevant offers and services (with your consent).
Analytics providers: To help us understand website usage and improve our services.
Advertising networks: To display relevant advertisements.

Legal and Safety Requirements

We may disclose your information when required by law or when we believe disclosure is necessary to:

In response to subpoenas, court orders, or other legal process;
Comply with legal obligations, court orders, or government requests;
Protect our rights, property, or safety;
Protect the rights, property, or safety of our customers or others;
When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; and
Enforce our terms of service or other agreements

Business Transfers

In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to the successor entity.

Notification

Other than as set out above, you will be notified when Personally Identifiable Information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information. Unless you have authorized us to do so, we will not disclose Personally Identifiable Information to third-parties who may want to offer you their own products and services.

Opt-Out

You may request that we exclude your Personally Identifiable Information from such arrangements, or direct us to limit the use and disclosure of possible sensitive Personally Identifiable Information, by sending a request at https://mcgregorint.com/contact-us/. You may need to provide additional identifying information before we can process your request.

Global Privacy Control (GPC)

- Our website may support certain automated opt-out controls, such as the Global Privacy Control (“GPC”). GPC is a specification designed to allow Internet users to notify businesses of their privacy preferences, such as opting-out of the sale/sharing of Personally Identifiable Information. To activate GPC, users must enable a setting or use an extension in the user’s browser or mobile device. Please review your browser or device settings for more information regarding how to enable GPC.

Please note: We may not be able to link GPC requests to your Personally Identifiable Information in our systems, and as a result, some sales/sharing of your Personal Information may occur even if GPC is active. See the Regional Supplement section below for more information regarding other opt-out rights.

DATA SECURITY

We implement and maintain commercially reasonable security measures to secure your Personal Information from unauthorized processing. While we endeavor to protect our services and your Personally Identifiable Information unauthorized access, use, modification and disclosure, we cannot guarantee that any information, during transmission or while stored on our systems, will be absolutely safe from intrusion by others.

COOKIES AND TRACKING TECHNOLOGIES

When you visit our website, it can be necessary to store and/or read certain data from your device by using technologies such as cookies.

On occasion our website may also set a "session cookie" which helps us administer the website. The session cookie expires when you close your browser and does not retain any information about you after it expires. If you do not want information collected through the use of cookies, you should be able to modify your browser preferences to provide you with choices relating to cookies.

We and our service providers may also use so-called "pixel tags," "web beacons," "clear GIFs" or similar means (collectively, "Pixel Tags") in connection with some of the website’s pages and HTML-formatted email messages to track your use of our website in order to provide you with more useful information and a more personalized experience the next time you visit. Pixel Tags do not contain any Personally Identifiable Information and allow us to count users who have visited certain pages of the website, to deliver branded services, and to help determine the effectiveness of promotional or advertising campaigns. When used in HTML-formatted email messages, Pixel Tags can tell the sender whether and when an email has been opened.

Ads that may appear on the website may be delivered to you by LockBox Storage or one of our advertising partners. Our advertising partners may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement. In this way, ad servers may compile information about where you, or others who are using your computer, saw their advertisements and determine which ads are clicked on. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to users. This privacy statement covers the use of cookies by LockBox Storage and does not cover the use of cookies by any advertisers.

Technical or Functional Cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

Statistics Cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights into the usage of our website.

Marketing/Tracking Cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

Social Media

On our website, we have included content from Facebook, X (Formerly Twitter), LinkedIn, WhatsApp and Instagram to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook, X (Formerly Twitter), LinkedIn, WhatsApp and Instagram. This content is embedded with code derived from Facebook, X (Formerly Twitter), LinkedIn, WhatsApp and Instagram and places cookies. This content might store and process certain information for personalized advertising.

Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook, X (Formerly Twitter), LinkedIn, WhatsApp and Instagram are located in the United States.

Placed Cookies

Most of these technologies have a function, a purpose, and an expiration period.

A function is a particular task a technology has. So a function can be to "store certain data."
Purpose is "the Why" behind the function. Maybe the data is stored because it is needed for statistics.
The expiration period shows the length of the period the used technology can “store or read certain data."

Browser and Device-based Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. You do have the right to opt-out and to object against the further use of non-functional cookies.

Enabling/Disabling and Deleting Cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

Retaining Information

Any information collected, including Personally Identifiable Information, shall be retained by us for as long as necessary for us to fulfill your request, administer various programs, provide services, to comply with our legal obligations, meet regulatory requirements, resolve disputes between users or third parties, prevent fraud and abuse, to enforce this Policy and our Terms of Use, and/or for other business purposes. We may retain Personally Identifiable Information if requested by law enforcement. Generally, we retain Personally Identifiable Information for so long as it is reasonably necessary to achieve the relevant processing purposes described in this Policy, or for so long as is required by law. What is necessary may vary depending on the context and purpose of processing. We generally consider the following factors when we determine how long to retain data (without limitation):

Retention periods established under applicable law;
Industry best practices;
Whether the purpose of processing is reasonably likely to justify further processing;
Risks to individual privacy in continued processing;
Applicable data protection impact assessments;
IT systems design considerations/limitations; and
The costs associated with continued processing, retention, and deletion.

We will review retention periods periodically and may pseudonymize or anonymize data held for longer periods.

Transactions with E-Commerce Partners, Vendors and Advertisers

When you provide Personally Identifiable Information to one of our website’s e-commerce partners, vendors or advertisers, this transaction will occur in connection with the site of the e-commerce partner, vendor or advertiser, not on the website, and, as such, the information you provide is collected pursuant to and controlled by the privacy policy of such e-commerce partner, vendor or advertiser. We are not responsible for such parties’ privacy policies and we encourage you to familiarize yourself with the applicable privacy policy of the e-commerce site with which you transact business or to contact the operator of such site for more information.

Please be aware that at times, at the request of or on behalf of our e-commerce partners, vendors or advertisers, we may "pre-populate" forms with your Personally Identifiable Information for your review, and, if you so choose, for submission to such e-commerce partners, vendors or advertisers. Accordingly, we encourage you to review each pre-populated form carefully before agreeing to submit your Personally Identifiable Information to determine who is seeking to collect your information, and to familiarize yourself with the applicable privacy policy governing use of any Personally Identifiable Information collected about you.

Your rights with respect to personal data

You have the following rights with respect to your personal data:

You may submit a request for access to the data we process about you;
You may object to the processing;
You may request an overview, in a commonly used format, of the data we process about you; and
You may request correction or deletion of the data if it is incorrect or not or no longer relevant, or to ask to restrict the processing of the data.

To exercise these rights, please contact us at the contact information provided below in this Policy. If you have a complaint about how we handle your data, we would like to hear from you.

If you have any questions or wish to appeal any refusal to take action in response to a rights request, contact us. We will respond to any request to appeal within the period required by law.

Access and Interference

Much of the information on our website is updated on a real-time basis and is proprietary or is licensed to LockBox Storage by our users or third parties. You agree that you will not use any robot, spider, scraper or other automated means to access the website for any purpose without our express handwritten permission. Additionally, you agree that you will not: 1) take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure; 2) copy, reproduce, modify, create derivative works from, distribute, or publicly display any content (except for User information) from the website without the prior express written permission LockBox Storage and the appropriate third party, as applicable; 3) interfere or attempt to interfere with the proper working of the website, services or tools, or any activities conducted on or with the website, services or tools; or 4) bypass our robot exclusion headers or other measures LockBox Storage may use to prevent or restrict access to the website.

YOUR RIGHTS AND CHOICES

You may have certain rights and choices regarding the Personally Identifiable Information we process. Please note, these rights may vary based on the country or state where you reside, and our obligations under applicable law.

Your Rights

You may have certain rights and choices regarding the Personally Identifiable Information we process. See the Regional Supplement section below for rights available to you in your jurisdiction. To submit a request, contact us at the contact information provided below. We verify your identity in connection with most requests, as described below.

Verification of Rights Requests

If you submit a request, we typically must verify your identity to ensure that you have the right to make that request, reduce fraud, and to ensure the security of Personally Identifiable Information. If an agent is submitting the request on your behalf, we reserve the right to validate the agent’s authority to act on your behalf.

We may require that you match Personally Identifiable Information we have on file in order to adequately verify your identity. If you have an account, we may require that you log into the account to submit the request as part of the verification process. We may not grant access to certain Personally Identifiable Information to you if prohibited by law.

Your Choices

Marketing Communications

You can withdraw your consent to receive marketing communications by clicking on the unsubscribe link in an email (for email), by responding with “OPT-OUT,” STOP, or other supported unsubscribe message (for SMS), by adjusting the push message settings for our mobile apps using your device operating system (for push notifications), or for other communications, by contacting us at the contact information provided below. To opt-out of the collection of information relating to email opens, configure your email so that it does not load images in our emails.

Withdrawing Your Consent/Opt-Out

You may withdraw any consent you have provided at any time. The consequence of you withdrawing consent might be that we cannot perform certain services for you, such as location-based services, personalizing or making relevant certain types of advertising, or other services conditioned on your consent or choice not to opt-out.

Precise Location Data

You may control or limit Precise Location Data that we collect through our Services by changing your preferences in your device’s location services preferences menu, or through your choices regarding the use of Bluetooth, WiFi, and other network interfaces you may use to interact with our Services. Note, we may collect General Location Data even if you opt out of the collection of Precise Location Data.

Cookies, Similar Technologies, and Targeted Advertising

General

- If you do not want information collected through the use of cookies, you can manage/deny cookies (and certain technologies) using your browser’s settings menu or our Manage Cookies page. You may need to opt out of third-party services directly via the third party. For example, to opt-out of Google’s analytic and marketing services, visit Google Analytics Terms of Use, the Google Policy, or Google Analytics Opt-out.

Targeted Advertising

- You may opt out or withdraw your consent to Targeted Advertising by contacting us a provided for herein. In some cases, you may be able to opt-out by submitting requests to third party partners, including for the vendors listed below:

Global Privacy Control (GPC)

Please note: We may not be able to link GPC requests to your Personally Identifiable Information in our systems, and as a result, some sales/sharing of your Personally Identifiable Information may occur even if GPC is active. See the Regional Supplement section below for more information regarding other opt-out rights.

Do-Not-Track

- Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and/or across different websites. We do not support Do Not Track requests at this time.

TEXT AND PHONE COMMUNICATIONS

Text/SMS Communications

LockBox Storage may send SMS text messages to customers who have provided prior express consent in one of two Opt-In Methods as set forth herein below.

Opt-In Method One: You may opt in to receive SMS messages by completing a rental agreement that includes the below SMS consent language:

Occupant hereby provides its express written consent to Owner (and Owner’s agents, employees, representatives, affiliates and those acting on its behalf) phoning, faxing, e-mailing, and using social media to communicate with Occupant with marketing and/or other business-related communications, including automated calls or texts. Occupant consents to Owner sending communications (e-mails, SMS messaging/texting, social media) to Occupant at any time during the day or night that are appropriate and efficient for Owner and its electronic communications systems. It shall be the responsibility of the Occupant to promptly provide Owner with written notice of any change in address (postal or electronic) or their home or mobile phone number. Courtesy Notices regarding Rent payments and past due balances shall also be sent through an automated text message system to the mobile phone number provided by the Occupant. By signing this Rental Agreement, Occupant provides its express written consent to receiving telephone calls and messages (including SMS messaging/text messaging) from and on behalf of the Owner using prerecorded messages or artificial voice, and calls and messages delivered using automated telephone dialing system or an automatic texting system, to the phone number(s) provided in this Agreement or to any phone number subsequently provided by Occupant to Owner. Occupant also provides its express written consent to receiving autodialed calls and SMS messaging/text messages from and on behalf of the Owner at the phone number(s) provided by Occupant in this Agreement or at any other phone numbers provided by Occupant to Owner. Calls and SMS/text messages from and on behalf of Owner to Occupant may provide alerts regarding offers and promotions from the Owner, the Occupant’s account with Owner, Occupant’s tenancy in the Space, Occupant’s use of the Facility, information about the Space and/or the Facility, and/or the business email reviews@lockbox-storage.com or reply STOP to any SMS/text message received. Occupant certifies and warrants that the phone number(s) provided in this Agreement are that of the Occupant. Upon execution by Occupant of the Rental Agreement, Owner shall be permitted to send SMS text messages in accordance with the consent provided under the terms of the Rental Agreement.

Opt-In Method Two: You may opt in to receive SMS messages by emailing us at reviews@lockbox-strorage.com and letting us know that you wish to opt-in to receiving text messages from us.

The following outlines our SMS communication practices and related terms:

Transactional Communications (No Opt-Out Available): You will receive essential communications related to your storage account, including:

Rental confirmations and lease agreements;
Payment confirmations and receipts;
Account status updates and notifications;
Security alerts and access notifications;
Past due notices and payment reminders;
Unit availability confirmations;
Customer service responses; and
Emergency notifications.

Promotional Communications (Opt-In Required): With your separate consent, you may receive promotional messages including:

Special offers and discounts;
New service announcements;
Facility updates and improvements;
Seasonal promotions;
Referral programs; and
Customer satisfaction surveys

Message Frequency and Timing

Transactional messages: Frequency varies based on your account activity.
Promotional messages: Approximately 0-5 messages per month (if you opt in).
Timing: Messages may be sent during normal business hours (8 AM – 8 PM local time).
Emergency communications: May be sent at any time.

Opt-Out Instructions

Reply “STOP” to any promotional text message.
Call us at (402) 650-2277 to opt out.
Email us at reviews@lockbox-storage.com.
Log into your account and update preferences.

Message and Data Rates

Standard message and data rates may apply based on your mobile carrier’s plan. We do not charge for text messages, but your carrier may. Contact your mobile provider for details about your messaging plan.

Carrier and Service Provider Information

Text messages are sent through Twilio, a third-party communication service provider. By consenting to receive text messages, you acknowledge that:

Your phone number and message content will be shared with Twilio.
Twilio’s own privacy policy and terms of service apply to their handling of your data.
We may use additional communication service providers as needed.

Communication Consent Management

You can update your communication preferences at any time through your online account. Consent is specific to the phone number provided – if you change numbers, you must provide new consent. We will honor opt-out requests within 10 business days.

Opting out of promotional messages does not affect necessary account-related communications.

Phone Call Recording

Phone calls to and from our facility may be recorded for quality assurance, training purposes, and to maintain accurate records. By calling us or accepting our calls, you consent to such recording.

CHILDREN’S PRIVACY

We recognize the privacy interests of children and encourage parents and guardians to take an active role in their children’s online activities and interests. Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

INTERNATIONAL USERS

Our website, and any services provided by or through the website, are intended for use by users located in the United States of America. If you access our website from outside of the United States of America, any Personally Identifiable Information provided by you may be transferred into the United States of America. By using our website, you consent to the transfer of Personally Identifiable Information and you consent to such transfer and use of Personally Identifiable Information being governed solely by the applicable laws of the United States of America, which may not be as stringent as your own country or region.

No Liability

You agree that LockBox Storage is not responsible for any electronic communication and/or Personally Identifiable Information which may be lost, altered, intercepted or stored without authorization during the transmission of any data whatsoever across networks not owned or operated by LockBox Storage. LockBox Storage does not guarantee that your Personally Identifiable Information will not be misused or disclosed to third parties. LockBox Storage will not have any liability to you for any such misuse or disclosure.

Update, Modify or Remove Personally Identifiable Information

To update, modify or remove your Personally Identifiable Information, or opt out of any future contact from us, please access your online account and/or contact us at:

By email: reviews@lockbox-storage.com

By mail: McGregor Interests, Inc

Attn: Director of Storage Operations

11750 Stonegate Cir

Omaha, NE 68164

If you request the deletion of Personally Identifiable Information, we will make all attempts to do so in a reasonable time period, but may retain some Personally Identifiable Information in order to comply with applicable laws, regulations, ordinances and the like.

Terms and Conditions

All terms and conditions set forth in our Terms of Use are hereby incorporated into this Policy. Use of https://lockbox-storage.com/ acknowledges acceptance of our Terms of Use and Policy.

CHANGES TO THIS PRIVACY POLICY

We may update this Policy from time to time. When we make changes, we will:

Post the updated Policy on our website.
Update the “Last Updated” date.
Provide notice of material changes as required by law.

We encourage you to review this Policy periodically to stay informed about our privacy practices.

CONTACT INFORMATION

If you have questions about this Policy or our privacy practices, please contact us:

LockBox Storage
Address:11750 Stonegate Cir, Omaha, NE 68164
Phone: (402) 334-2123
Email: Reviews@Lockbox-Storage.com

Regional Supplements

Under the California Consumer Privacy Act (“CCPA”) and other state privacy laws, residents of certain US states may have the following rights, subject to regional requirements, exceptions, and limitations.

Confirm

Right to confirm whether we process your Personally Identifiable Information.

Access/Know

Right to request a copy of the following related to the information we collect about you:
the categories of Personally Identifiable Information we have collected about you, sold/shared, or disclosed for a commercial purpose;
the categories of sources from which your Personally Identifiable Information was collected;
the business or commercial purpose for collecting or selling/sharing your Personally Identifiable Information;
the categories of third parties with whom we have sold/shared your Personally Identifiable Information; and
the specific pieces of Personally Identifiable Information we have collected about you.

Portability

Right to request that we provide certain Personally Identifiable Information in a common, portable format.

Deletion

Right to request that we delete any Personally Identifiable Information we hold about you.

Correction

Right to correct certain Personally Identifiable Information that we hold about you.

Opt-Out (Sales, Sharing, Targeted Advertising, Profiling)

Right to opt-out of the following:
If we engage in sales of data (as defined by applicable law), you may direct us to stop selling Personally Identifiable Information.
If we engage in Targeted Advertising (aka “sharing” of Personally Identifiable Information or cross-context behavioral advertising,) you may opt-out of such processing.
If we engage in certain forms of “profiling” (e.g. profiling that has legal or similarly significant effects), you may opt-out of such processing.

Opt-out or Limit Use and Disclosure of Sensitive Personally Identifiable Information

- right to opt-out of the processing of certain Sensitive Data, or request that we limit certain uses of Sensitive Personally Identifiable Information. This right does not apply in cases where we only use Sensitive Personally Identifiable Information where necessary, or for certain business purposes authorized by applicable law.

Opt-in/Opt-out of Sale/Sharing of Minors’ Personally Identifiable Information

- To the extent we have actual knowledge that we collect or maintain Personally Identifiable Information of a minor under age 16 in California, those minors must opt in to any sales/sharing of Personally Identifiable Information (as defined under CCPA), and minors under the age of 13 must have a parent consent to sales/sharing of Personally Identifiable Information. All minors have the right to opt-out later at any time.

Non-Discrimination

- California residents have the right to not to receive discriminatory treatment as a result of your exercise of rights conferred by the CCPA. We do not discriminate against you based on you exercising any of the above rights.

List of Direct Marketers

- California residents may request certain information about our disclosure of information about you to third parties for their own direct marketing purposes during the preceding calendar year. This request is free and may be made once a year by contacting us as below.

Submission of Requests; Appeals

If you wish to exercise any of these rights, please submit your request via one of the following methods (please our review verification requirements section). If you have any questions or wish to appeal any refusal to take action in response to a rights request, contact us at Reviews@LockBox-Storage.com. We will respond to any request to appeal within the period required by law.

Access/Know, Confirm Processing, Portability, Deletion, and Correction

You may email us at the email address provided above in the Contact Details section.
You may call us at: (800) 310-2123. You will be directed to leave a voicemail where you will provide your email address, phone number and address we have on file, along with your request.
You may send mail to our Contact Us address above with your email address, phone number and address we have on file, along with your request.

Opt-Out of Sales, Sharing, Targeted Advertising or Profiling, Opt-out/Limit Use and Disclosure of Sensitive Personally Identifiable Information, Opt-in/Opt-out of Sale/Sharing of Minors’ Personally Identifiable Information

You may email us at the email address provided above in the Contact Details section.
You may call us at: (800) 310-2123. You will be directed to leave a voicemail where you will provide your email address, phone number or address, along with your request.
You may send mail to our Contact Us address above with your email address, phone number or address on file, along with your request.
You may enable Global Privacy Control (GPC) to opt out of Targeted Advertising/sharing website supporting GPC (or similar standards) will treat the request as a request to opt-out of Targeted Advertising/sharing on the device where the GPC setting is active.
To limit the use and disclosure of Precise Location Data, update your preferences for location data using your device’s settings menu, or disable WiFi, Bluetooth, or other interfaces you use to interact with our Services.

Categories of Personally Identifiable Information Disclosed for Business Purposes

For purposes of the CCPA, we have disclosed to Service Providers for “Business Purposes” in the preceding 12 months the following categories of Personally Identifiable Information, to the following categories of recipients:

Category of Personally Identifiable Information | Category of Recipients

Audio/Visual Data, Contact Data, Identity Data, General Location Data, User Content | Service Providers; Sponsors, Advertisers, and Social Media Platforms; Public Disclosure; Data Aggregators; Business Transactions; Lawful Recipients; Other Services
Device/Network Data, Preference Data, Transaction Data, Biographical Data | Service Providers; Sponsors, Advertisers, and Social Media Platforms; Data Aggregators; Business Transactions; Lawful Recipients; Other Services
Payment Data, Precise Location Data | Service Providers

Categories of Personally Identifiable Information Sold, Shared, or Disclosed for Commercial Purposes

For purposes of the CCPA, we have “sold” or “shared” in the preceding 12 months the following categories of Personally Identifiable Information in the, to the following categories of recipients:

Category of Personally Identifiable Information | Category of Recipients

Transaction Data, Contact Data, Device/Network Data, Identity Data, Preference Data, General Location Data, User Content Service Providers; Sponsors, Advertisers, and Social Media Platforms; Data Aggregators; Business Transactions

Categories of Sensitive Personally Identifiable Information Used or Disclosed

For purposes of CCPA, we may use or disclose the following categories of Sensitive Personally Identifiable Information; Payment Data; Precise Location Data. However, we do not sell or share Sensitive Personally Identifiable Information, or use it for purposes other than those listed in CCPA section 7027(m).